Our return policy allows for returns of products in their original condition within 7 days of receipt. Products must be unassembled, unmodified, and in their original packaging. Please note, items purchased during Warehouse/Clearance Sales are not eligible for return.
Shipping charges for returning an item are non-refundable unless the return is due to our error (e.g., defective or incorrect item). In such cases, we will cover the cost of return shipping.
We strive to deliver your order promptly. Delivery timelines vary based on your location and the specifics of your order. Please refer to your order confirmation for estimated delivery dates.
The Ben Bed Bold Series comes with a 10-year limited warranty covering materials and workmanship. This warranty includes coverage for factory defects, packaging, and machine errors. Note: The warranty does not cover damages due to misuse, normal wear and tear, or alterations.
The Ben Bed Bold Series supports a weight limit of up to 300kg, ensuring durability and reliability.
